Category: #thinkery

How do you get a user talking about your product in an open and honest way so that you can stand in their shoes and see what they see? It’s trickier than it looks. For starters, we usually look to confirm what we want to believe (confirmation bias). User testers, on their part, usually say…

Someone’s just thrown on Superstition by Stevie Wonder, and your body tells you it’s time to throw some shapes on the dance floor – to experiment with some grooves. Maybe, just maybe (if you can get over yourself), you should be dancing, yeah… This is the spirit of discovery (for me at least…) This Thinkery…

A few months ago, I had the pleasure of working through new Gallery features to the Fabulous Remixer Machine with my 10-year-old. It was so invaluable: having a child ask you straightforward questions about the problem, and the solution you’re proposing helps you to see things that otherwise you might have missed. We drew out…

Minimum Viable Product (MVP) you’ve probably heard of. But Minimum Lovable Product (MLP)? Put simply, it’s the minimum set of features required for your users to love your product (as opposed to just tolerating it…) This Thinkery was captured live during a series of workshops by We Are Open, for Catalyst.

Empty shelf syndrome is when those things we’ve been looking forward to – have become attached to – are suddenly made uncertain. I need a holiday. It feels like we’re in uncharted territory, and decisions are hard to make. Did I mention I need a holiday? But come on now, Bryan, you’ve got this –…

Sometimes, a slip of the tongue presents itself as an opportunity to join things together that should never be joined together. You’re welcome. This Thinkery was captured live during a series of workshops by We Are Open, for Catalyst.

In any problem space, there’s the stuff you know you know (I know the parts we need to make this work). Then there’s the stuff you know you don’t know (hey – let’s find out about that and work it into our plans before we start building!). But the reason why a tech project is…

As the Smiths once sang, “Some systems are bigger than others, some systems’ mothers are bigger than other systems’ mothers”. Ok maybe not, but following on from this and that it’s worthwhile showing that some parts dominate the ecosystem. In my experience, the more embedded a component is, the more difficult it is to change…

Following on from the need to draw out an ecosystem, it’s sometimes helpful to think about the different categories of elements. So for a technology solution there might be elements to the client facing, elements that are stand alone tools, and then internal communications to join the two together… This Thinkery was captured live during…

“It isn’t that they can’t see the solution. It is that they can’t see the problem…” wrote G.K. Chesterton. An ecosystem is a tricky thing to draw because every ecosystem is different. I guess it’s a borrowed term that points to a bunch of things that are related to each other and therefore impact each…