There are two sides to every communication. And one of those sides is usually pretty ropey. In tricky circumstances, I’ve been amazed at email’s ability to remove any trace of human soul. The result leaves the communication open to the addition of any, and every, piece of baggage that the reader is carrying. At least a letter has the flow of cursive script to give it a human feel…
This Thinkery was captured live during a series of workshops by We Are Open, for Catalyst.