wao

Face Mute

"My bandwidth isn't great today so I'm going to face mute..." This Thinkery was captured live during a series of…

3 years ago

Confidence

Where do you get your confidence from? Practice? An inbuilt sense? Reassurance from others? And what leaks your confidence? I…

3 years ago

How do we reach our users?

Thinking again about communications, it's easy to forget that your audience may only be open to certain modes of communication.…

3 years ago

Our communications

There are two sides to every communication. And one of those sides is usually pretty ropey. In tricky circumstances, I've…

3 years ago

Make your website work harder

Who isn't guilty of putting up a website and then completely forgetting about it. It takes so much effort to…

3 years ago

The story of a journey

If in doubt, tell a story. Even better - visualise the story. When I try to think through how to…

3 years ago

Spinning wheel of destiny

At the end of the 10 week product definition course run by We Are Open co-op, it became time for…

3 years ago

So frustrating…

Isn't it so frustrating to be taken outside your digital comfort zone? Luckily, all the questions you'll ever need to…

3 years ago

Talk about a backlog…

When I'm live-drawing my ear is often pulled towards those little tickly comments. Someone dribbles a little humour on a…

3 years ago

MOSCOW

No, not that Moscow; this MoSCoW - or more helpfully, MoSCoW is a way of prioritising user stories into 4…

3 years ago

Star Star Wish

When you wish upon a star… this illustration has nothing to do with that. This is a handy little method…

3 years ago

Where’s the treasure?

Unmoderated user testing allows you to go wider with your tests as they can be performed at the users convenience,…

3 years ago