It's my experience that the more you test with users, the more you'll learn. I don't just mean the results…
Blogging, sharing, being open – how do you expect people to know about the great things you're up to if…
Don't overthink it has become a mantra to me. Whether I'm playing cricket or live drawing an idea, getting caught…
Sometimes, in a live drawing session, someone will mention something that triggers an immediate picture in my head. A picture…
It all looks a bit odd from this angle... There's more than one way to get useful feedback from a…
Next time you're facilitating an online session and need to get people thinking with an icebreaker, ask the participants about…
How do you get a user talking about your product in an open and honest way so that you can…
Someone's just thrown on Superstition by Stevie Wonder, and your body tells you it's time to throw some shapes on…
A few months ago, I had the pleasure of working through new Gallery features to the Fabulous Remixer Machine with…
Minimum Viable Product (MVP) you've probably heard of. But Minimum Lovable Product (MLP)? Put simply, it's the minimum set of…
Wouldn't it be like crazy silly if you built something and then your users didn't really care about the thing…
Empty shelf syndrome is when those things we've been looking forward to - have become attached to - are suddenly…
...but King, Queen and everything inbetween. Following on from this post, the motives behind how you play your hand come…
Sometimes, a slip of the tongue presents itself as an opportunity to join things together that should never be joined…
In any problem space, there's the stuff you know you know (I know the parts we need to make this…
As the Smiths once sang, "Some systems are bigger than others, some systems' mothers are bigger than other systems' mothers".…
Following on from the need to draw out an ecosystem, it's sometimes helpful to think about the different categories of…
"It isn't that they can't see the solution. It is that they can't see the problem..." wrote G.K. Chesterton. An…
Do your projects ever feel like you're wading through treacle? One problem just leads to another problem and that you're…
Following on from the Double Diamond approach, here's what it might look like at the start of the journey. But…
I wish I'd known about the Double Diamond design approach when I started building things. It's deeply embedded in the…
What Non-conformers are these hidden amongst my user audience? When thinking about a spectrum of personas, it's useful to consider…
The "Quatro Stagioni" of engaging your audience? Yummy. I can remember a growing awareness of proper pizza in my teens.…