I was on a train with Doug Belshaw and John Webber recently, and someone mentioned an appointment described as “director of out-of-the-box”. I suddenly realised what I had seen play out in all the businesses I’ve been involved with – the tension between Quality and Innovation. Obviously, every business needs both…
Back in the old days of social media, h/t was a thing. (I remember having…
I think in the early days of thinking about open credentialing, I got fixated on…
I was listening to a politics podcast at the beginning of last week (weren't we…
Hidden in conversation are a whole host of metaphors, which are pictorial clues to the…
What creates the spark behind an illustration? There's nothing I love better than playing idea…