I was on a train with Doug Belshaw and John Webber recently, and someone mentioned an appointment described as “director of out-of-the-box”. I suddenly realised what I had seen play out in all the businesses I’ve been involved with – the tension between Quality and Innovation. Obviously, every business needs both…
I’ve really enjoyed capturing keynotes and conversations live. It involves being playfully curious about what’s…
Back in the old days of social media, h/t was a thing. (I remember having…
I think in the early days of thinking about open credentialing, I got fixated on…
I was listening to a politics podcast at the beginning of last week (weren't we…
Hidden in conversation are a whole host of metaphors, which are pictorial clues to the…