#thinkery

Double Diamond

I wish I'd known about the Double Diamond design approach when I started building things. It's deeply embedded in the…

3 years ago

Personas and Archetypes

What Non-conformers are these hidden amongst my user audience? When thinking about a spectrum of personas, it's useful to consider…

3 years ago

The Four Stages of Engagement

The "Quatro Stagioni" of engaging your audience? Yummy. I can remember a growing awareness of proper pizza in my teens.…

3 years ago

Kanban. It’s Fantan-stic. Okay, I should stick to drawing…

Taking a Kanban approach to how I creatively organise my work has revolutionised my process. It's less about nailing everything…

3 years ago

Onboarding – Arrrrrgh!

I've been involved in a number of projects where the onboarding feels like this. I'm sure I'm not alone. So…

3 years ago

Persona Spectrum

Over the last few years, I've done a lot of visual work with project teams helping to define personas. We…

3 years ago

An Architecture of Participation

How will someone know how to get involved with your project if you don't put out some signposts? Doing anything…

3 years ago

A tech project is like…

Trying to build technology to solve a problem is always a rollercoaster ride. You can't see the twists and turns…

3 years ago

What grows in your Zombie Garden?

You know those ideas that don't quite make the grade but you need to put them somewhere? Put them in…

3 years ago

Mapping your stakeholders

Who has the right to have an opinion on your project? Whose opinion is worth listening to? Constructing a stakeholder…

3 years ago