Who has the right to have an opinion on your project? Whose opinion is worth listening to? Constructing a stakeholder map can help by plotting stakeholders interest against involvement in the project. You can get a better idea by watching this video by Laura Hilliger
“Let’s make it digital! It would be so much more efficient.” Before doing that, let’s think about who we are excluding by making it digital – and how. In my experience digital services are usually skewed towards the needs of the provider, rather than those who depend on the service.
When we think about how to solve a problem we can only really use what we’ve come across before. We don’t know what we don’t know. That’s why it’s useful to be exposed to all sorts of different potential solutions and to ask yourself what can I use that for?
What can’t you make from a box of wheat pops? When you’re trying to solve the problem with technology there’s always a big temptation to start from scratch and build something completely bespoke, but it’s almost always the wrong approach. Better off thinking about what already exists and how it can be reused…