#function

Kanban. It’s Fantan-stic. Okay, I should stick to drawing…

Taking a Kanban approach to how I creatively organise my work has revolutionised my process. It's less about nailing everything…

3 years ago

Onboarding – Arrrrrgh!

I've been involved in a number of projects where the onboarding feels like this. I'm sure I'm not alone. So…

3 years ago

Persona Spectrum

Over the last few years, I've done a lot of visual work with project teams helping to define personas. We…

3 years ago

An Architecture of Participation

How will someone know how to get involved with your project if you don't put out some signposts? Doing anything…

3 years ago

A tech project is like…

Trying to build technology to solve a problem is always a rollercoaster ride. You can't see the twists and turns…

3 years ago

What grows in your Zombie Garden?

You know those ideas that don't quite make the grade but you need to put them somewhere? Put them in…

3 years ago

Mapping your stakeholders

Who has the right to have an opinion on your project? Whose opinion is worth listening to? Constructing a stakeholder…

3 years ago

Small changes make a big difference…

In my experience, opportunity for innovation is hidden in the grubby detail. It's not obvious at the time but with…

3 years ago

Make it Digital

"Let's make it digital! It would be so much more efficient." Before doing that, let's think about who we are…

3 years ago

We don’t know what we don’t know

When we think about how to solve a problem we can only really use what we've come across before. We…

3 years ago