Personas and Archetypes

5 years ago

What Non-conformers are these hidden amongst my user audience? When thinking about a spectrum of personas, it's useful to consider…

The Four Stages of Engagement

5 years ago

The "Quatro Stagioni" of engaging your audience? Yummy. I can remember a growing awareness of proper pizza in my teens.…

Kanban. It’s Fantan-stic. Okay, I should stick to drawing…

5 years ago

Taking a Kanban approach to how I creatively organise my work has revolutionised my process. It's less about nailing everything…

Onboarding – Arrrrrgh!

5 years ago

I've been involved in a number of projects where the onboarding feels like this. I'm sure I'm not alone. So…

Persona Spectrum

5 years ago

Over the last few years, I've done a lot of visual work with project teams helping to define personas. We…

An Architecture of Participation

5 years ago

How will someone know how to get involved with your project if you don't put out some signposts? Doing anything…

A tech project is like…

5 years ago

Trying to build technology to solve a problem is always a rollercoaster ride. You can't see the twists and turns…

What grows in your Zombie Garden?

5 years ago

You know those ideas that don't quite make the grade but you need to put them somewhere? Put them in…

Mapping your stakeholders

5 years ago

Who has the right to have an opinion on your project? Whose opinion is worth listening to? Constructing a stakeholder…

Small changes make a big difference…

5 years ago

In my experience, opportunity for innovation is hidden in the grubby detail. It's not obvious at the time but with…