Wading through Treacle

4 years ago

Do your projects ever feel like you're wading through treacle? One problem just leads to another problem and that you're…

Mapping out the double diamond

4 years ago

Following on from the Double Diamond approach, here's what it might look like at the start of the journey. But…

Double Diamond

4 years ago

I wish I'd known about the Double Diamond design approach when I started building things. It's deeply embedded in the…

Personas and Archetypes

4 years ago

What Non-conformers are these hidden amongst my user audience? When thinking about a spectrum of personas, it's useful to consider…

The Four Stages of Engagement

4 years ago

The "Quatro Stagioni" of engaging your audience? Yummy. I can remember a growing awareness of proper pizza in my teens.…

Kanban. It’s Fantan-stic. Okay, I should stick to drawing…

4 years ago

Taking a Kanban approach to how I creatively organise my work has revolutionised my process. It's less about nailing everything…

Onboarding – Arrrrrgh!

4 years ago

I've been involved in a number of projects where the onboarding feels like this. I'm sure I'm not alone. So…

Persona Spectrum

4 years ago

Over the last few years, I've done a lot of visual work with project teams helping to define personas. We…

An Architecture of Participation

4 years ago

How will someone know how to get involved with your project if you don't put out some signposts? Doing anything…

A tech project is like…

4 years ago

Trying to build technology to solve a problem is always a rollercoaster ride. You can't see the twists and turns…